Comments on: Park Inn London Russell Square, 4 star

By: Nicole

Nicole — Mon, 13 Jul 2009 00:20:17 +0000

Wonderful location and good facilities. Staff ready to help with enquiries at both reception and concierge desk, but bar staff on first night gave poor service when we requestied a snack late after just arriving (and it was on the late night list). Manager, however, stepped in and was most attentive.
Rooms have recently been refurbished and ours was very clean. Some facilities in room (eg position of desk and shaver points) made accesssing them quite difficult. Yes, I would stay there again as it is fine for a short stay. I would possibly look for a more “homely” room environment if staying for more than 3 nights.

By: ALAN MATTHEWS

ALAN MATTHEWS — Mon, 13 Jul 2009 00:18:29 +0000

I have stayed at this hotel before and found everything to be of a good standard. However there was one blip this time, I waited for over ten minutes in a queue to check in. This was because there was only one Receptionist on duty. Last time I stayed reception was fully manned but they had a problem finding my booking…So to summarise, this is a good hotel with excellent facilities in the rooms but they need to sort out the Reception desk and check in procedure.

By: Julian Brotherton

Julian Brotherton — Sun, 12 Jul 2009 23:19:55 +0000

Our stay at the hotel was excelent, as usuall.
Why no drink’s in the mini bar ???
We’ll be back in the next few weeks for another week end break.

By: William Owens

William Owens — Sun, 12 Jul 2009 23:19:50 +0000

Good location for West end of London. Pleasant staff. Room was comfortable and quiet. Room swipe card system a little annoying as it failed on us twice within 24 hours so we couldn’t gain access to our room without returning to reception. Would stay again though.

By: Liana

Liana — Sun, 12 Jul 2009 23:17:10 +0000

Spotlessly clean. Very well situated. Great price.

By: Miriam Harte

Miriam Harte — Sun, 12 Jul 2009 22:21:32 +0000

Very nice fresh crisp room and lovely service especcially front desk and front of house. Very nice indeed!

By: Clive Meadows

Clive Meadows — Sun, 12 Jul 2009 22:21:09 +0000

One of the best hotels I have stayed at in London for a long time. I had an executive room, which was large, the service was great and breakfast was spot on. Location is great for tube and buses. Plenty of restaurants nearby. Staff very helpful, even allowed me a late check out with no hassle. Will be back.

By: Erin

Erin — Sun, 12 Jul 2009 22:20:46 +0000

the location is excellence the room is modren and nice
the staff is kind and tried to help asmuch as they can
the bathroom is too small and narrow
breakfast is standrad and not as excepted from 4 stars hotel

By: Jairo

Jairo — Sun, 12 Jul 2009 22:20:09 +0000

Excellent breakfast and very comfortable rooms +++++

By: John Elwell

John Elwell — Sun, 12 Jul 2009 22:19:45 +0000

Small but very pleasant room. Clean and well furnished. Perhaps the most comfortable hotel bed we have ever slept in! Can recommend. Will use again.

By: Anth Hall

Anth Hall — Sun, 12 Jul 2009 22:18:12 +0000

The room was small but very nice and modern, it is in a good location only 20mins walk from Kings Cross and Oxford Street, I would definately stay here again

By: Wilfried Oertel

Wilfried Oertel — Sun, 12 Jul 2009 22:17:48 +0000

very friendly, very good breakfast and excellent service